At Straightup Sales & Hobbies we want you to be pleased with your purchase! However, sometimes a factory defect slips past us, and we don't want you to be stuck with that. Satisfaction is our goal, so we offer money back, or replacement guarantees.
Please understand, that in some cases, our insurer may require the original product be returned to us for inspection at your expense. This is regrettable but sometimes necessary.
Whatever the case, we will work hard to resolve any concerns that you may have.
This policy is in force 30 days after delivery or pickup of the item, with some grace for holidays and special circumstances.